Coronavirus Update

Published: 04 August 2020

For full information on Coronavirus please see the links below:


             - How to Help Safely

         Main contact centre telephone number 01443 425001     Coronavirus helpline 01443 425020 

        Emergency Out of Hours Service  01443 425011             Emergency Out of Hours Adult & Children's Social Services  01443 743665


 During the Coronavirus outbreak advice from our local PCSO is to follow the government guidelines, to stay at home and protect lives. The Police are conducting high visibility patrols in our area to ensure that these guidelines are being followed. They are pleased to report that the majority are complying.

If any residents have any issues to report please report these to 101 (non emergency) and 999.


 Community Support and Advice

Health Services

  • Hirwaun Health Centre  If patients need to see a GP  there will be a triage system in place where a GP will assess the situation over the phone and decide if medication is required. Please ring at 8am and 1pm as normal. If the matter is urgent an appointment will be made to go into the surgery. They will not be booking any further nurse appointments for routine blood tests, diabetes reviews, COPD reviews, asthma reviews, smears, spirometry, routine injections etc. If patients have chronic disease appointments booked, the nurse will try to complete as much of this review over the phone at the allotted time of the the appointment previously given. Essential services will continue. These include INR clinics, blood tests for Shared Care Drug Monitoring and acutely unwell patients, baby immunisation clinics, Depo Provera injections and urgent ECG's. There may be a different door that will be used, this will be documented on the front door of the surgery if not in use. For routine appointments such as blood pressure reviews, routine blood tests etc, these will be postponed until further notice. Your supply of medication will continue uninterrupted at this time, but they ask you to ring to speak to them regarding repeat prescriptions instead of entering the surgery. Prescription requests will be taken over the phone during this time. This is a busy time and their priority is to keep all patients safe and well. Please co-operate with them to achieve this. Only ring for advice if absolutely necessary and please be patient with their staff who are trying to help.  Telephone number 01685 811999
  • Well Pharmacy at Hirwaun Health Centre  At present, their opening times are 9.30am-12pm and 2pm-5.30pm.  If you are picking up your repeat prescription go straight to the pharmacy. If you have requested a prescription that you don't usually have on repeat, please go to the surgery first to pick this up. There is a limit on 2 people at a time entering the pharmacy.  Telephone number 01685 814646
  • Well Pharmacy, High Street  At present, their opening times are 10am-12pm and 2pm-4.30pm. They have a policy of 1 person in, 1 person out and ask that if you are unwell to stay at home. They ask that you only ring if it is urgent, for example if you have less than 3 days of medication left. Telephone number 01685811412
  • Denise Adams Dental Surgery - Hirwaun -Telephone number 01685 813989 -  We have been advised that this surgery is closed for appointments. If you have a dental emergency please ring the number above where you will receive a recorded message directing you where to go.
  • NHS Coronavirus Symptom Checker  - NHS asks people to share their Coronavirus symptoms to help others.

 Food Stores, Takeaways and Deliveries 


Animal Feed Stores 


Other Essential Services

  •  Hirwaun Post Office  Currently operating as normal - Telephone number 01685 813718 
  • John's Garage (Petrol station)  Now closed.
  • Foodbank at Ramoth Christian Centre  The Foodbank is closed but the Pastor is delivering bags of food to those in need. He can be contacted on 016858 812719.
  • Wales & West Utilities Priority Services Register
  • Recycling Centres  Update on service provision during Covid-19 restrictions. Some Recycling Centres are due to be re-opened from May 22nd. Bryn Pica will operate from 9am to 7pm, for 7 days per week.Restrictions will be in place and advertised on site. This will be for residents and not business at the moment. Normal kerbside recycling should not be taken and should be left at the kerbside on designated collection days as usual. There will be a check on residency to avoid use by those who live outside Rhondda Cynon Taf. There will be a limit to five cars on site and 10 minute slots to carry out your recycling. This is because there will potentially be long queues to keep to the rules.
  • Hirwaun Garden Society shop Ring Jan Wroblewski on 07967 949146

Grant Funding



 Business Support

Learning Resources